English English
Email
Search
close
Choose Your Site
Global
Social Media

FAQ

  • Q If there are quality problems with the environmentally friendly products of Liansu Group during use, how to return or exchange them?

    A
    If the environmentally friendly products you purchased have quality problems during use, you can return or exchange them by following the steps below:
    Contact after-sales: First, please contact our after-sales team, explain the problem with the product, and provide relevant proof of purchase.
    Problem confirmation: Our after-sales team will confirm the problem and may ask you to provide evidence such as photos or videos to better understand the problem.
    Return and exchange processing: Once the problem is confirmed, we will provide you with return and exchange services according to your requirements. You can choose to replace the product of the same model or choose other equivalent products. We will handle the return and exchange for you as soon as possible to ensure that your rights are protected.

  • Q How can I check the installation and use instructions of the pipe products I purchased?

    A
    You can check the installation and use instructions of pipe products in the following ways:
    Product manual: You can get a detailed paper manual when you purchase the product, which contains information such as product installation, use and maintenance.
    Official website: You can log in to the official website of Liansu Group and find the electronic manual of the corresponding product in the "Product Center" or "After-sales Service" column.
    Customer Service Consultation: If you cannot find the manual or still have questions, you can contact our customer service staff, who will provide you with professional answers and guidance.

  • Q How long is the warranty period for the plumbing and bathroom products I purchased?

    A The warranty period for plumbing and sanitary products of Liansu Group is generally two years. During the warranty period, if there is a quality problem with the product, you can contact our after-sales team and we will provide you with free repair or replacement services. The specific warranty period may vary depending on the product model and the purchase area. You can refer to the product manual or contact our customer service staff for details.

  • Q If there is a problem with the overall kitchen and bathroom products you purchased after installation, does Lesso Group provide on-site repair services?

    A Yes, Lesso Group provides comprehensive on-site repair services. If the overall kitchen and bathroom products you purchased have problems after installation, you can contact our after-sales team, and we will arrange professional repair personnel to come to your door to solve the problem for you. Our repair personnel will carry the necessary tools and accessories to ensure that the repair work can be completed efficiently and professionally.

  • Q If I encounter problems with the photovoltaic products I purchased during use, how can I contact after-sales service?

    A
    You can contact our after-sales team in the following ways:
    Customer service phone: You can call the official customer service hotline of Lesso Group, and our customer service staff will provide you with service 24 hours a day.
    Online service: You can also log in to the official website of Lesso Group and communicate with our after-sales team in real time through the online customer service system.
    Email contact: You can also send an email to our after-sales mailbox, describe the problem you encountered in detail, and our after-sales team will contact you as soon as possible.
LESSO Resin Tile integrates the R&D, production and sales of new environmental-fiendly roof bullding materials, Our main business includes roof buiding materials, heat insulation materials, and buiding anti-corrosion materials.

QUICK LINK

PRODUCT CATEGORY

GET IN TOUCH

 +86-13450780236
 +86-13450780236
  Mashan 325 National Road Side, Taoyuan Town, Hheshan, Jiangmen city, Guangdong
Copyright © 2025 Guangdong Yangming Photovoltaic Technology Co., Ltd. All Rights Reserved.｜Sitemap｜Privacy Policy